Order Cutoff: Orders close midnight Sunday. Dispatch follows on Monday or Tuesday - whichever the plants prefer.

Processing Time: 1-2 days for packaging to ensure plants are safely packed.

Delivery Speed: Express shipping only via Australia Post to minimise plant stress.

Dispatched From: Hervey Bay, Queensland.

Shipping Restrictions: Plants cannot be shipped to WA, NT, or Tasmania due to biosecurity regulations, but non-living items can.

NOTE: Some plants will be sent bare-rooted (without a pot) to protect your plants and keep shipping light.

Tracking Provided: You’ll receive a tracking number once your plant is on its way. For real-time updates, we recommend using the MyPost Australia Post app.

Packaging: Thoughtfully packed to ensure plants arrive safe and sound.

Address Accuracy: Double-check your address to avoid any hiccups. Unfortunately, we can’t be responsible for incorrect addresses.

Unboxing Tips: Carefully remove your plant from the box and packaging materials to let it settle in.

Inspect for Drama: Some plants may look a bit weary from the journey. Give them time to adjust and inspect for any signs of distress or damage.

First Drink: Offer a light watering if the soil feels dry and place the plant in a well-lit spot with indirect light.

Quarantine for Safety: To keep your existing collection pest-free, we recommend a quarantine period of at least two weeks for any new plant.